At Hyper Casino, we believe gaming should always be fun, entertaining, and within your control. We never want gambling to cause harm or stress – that’s why responsible gaming is at the heart of everything we do.
We are fully licensed and regulated by the UK Gambling Commission (licence number 38758), which means we follow strict rules to protect players. Our goal is simple: provide exciting Hyper Games while making sure you can enjoy them safely.
Our Commitment to Safer Play
We actively promote responsible gambling through:
- Built-in player protection tools available from the moment you sign up
- Clear information about the risks of gambling
- Easy access to support organisations
- Staff training to spot and assist players who may need help
- Strict age verification (must be 18+)
- No marketing to self-excluded players or those who have requested limits
Gambling is for entertainment only. If it stops being enjoyable, we encourage you to take a break or seek support.
Tools to Stay in Control
We provide a full range of features to help you manage your play:
1. Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit. Once set, you cannot exceed the limit until the period resets (or you choose to increase it after a 24-hour cooling-off period).
2. Loss Limits
Cap the total amount you can lose in a set period – great for keeping spending in check.
3. Wager Limits
Restrict how much you can bet per game, session, or day.
4. Session Time Limits & Reality Checks
Choose to receive pop-up reminders after a certain time (e.g., every 30 minutes) showing how long you’ve been playing and your net wins/losses.
5. Cooling-Off Period
Take a short break from 24 hours up to 6 weeks – your account stays open but you cannot deposit or play during this time.
6. Self-Exclusion
Block access to your account for 6 months, 1 year, 5 years, or indefinitely. During self-exclusion:
- You cannot deposit, play, or receive marketing
- Any open bets are settled normally
- We block you across all L&L Europe Ltd sites
- We will not lift the exclusion early – even if you ask
To activate any of these tools:
- Log in to your account
- Go to “Responsible Gaming” or “My Limits” in the menu
- Choose and set your preferred option
- Confirm – changes take effect immediately (or after cooling-off for increases)
You can also set limits during registration.
If You Need Support
If gambling is becoming a problem, you are not alone. Here are trusted UK resources:
- BeGambleAware – Free, confidential advice 24/7 Website: www.begambleaware.org Helpline: 0808 8020 133 (free from UK mobiles & landlines)
- GamCare – Live chat, email support, counselling Website: www.gamcare.org.uk Helpline: 0808 8020 133
- Gamblers Anonymous – Peer support meetings (online & in-person) Website: www.gamblersanonymous.org.uk
- National Gambling Helpline – Same number as above: 0808 8020 133
- Gordon Moody Association – Residential treatment & support Website: www.gordonmoody.org.uk
We also link directly to these organisations from the footer of every page and in your account area.
Signs Gambling Might Be a Problem
Common warning signs include:
- Spending more time or money than planned
- Chasing losses
- Gambling to escape stress or boredom
- Hiding gambling from family/friends
- Borrowing money or neglecting responsibilities
- Feeling irritable or restless when trying to stop
If any of these sound familiar, please reach out – early help makes a big difference.
How to Close Your Account
If you want to stop playing permanently:
- Use the self-exclusion tool (recommended – strongest protection)
- Or contact support via live chat/email to request account closure
We will close your account and return any remaining balance (after verification).
Final Note from Hyper Casino
We want you to enjoy Hyper Games, live casino, slots, and bonuses – but only if it remains positive and affordable. Our tools and support are here to help you stay in charge.
If you ever feel things are getting out of hand, pause, reach out, and take the steps you need. Your wellbeing comes first.
Questions? Our support team is available 24/7 via live chat or email. You can also ask us to apply any limit or exclusion on your behalf.
Play responsibly. 18+. UKGC licensed. Help is always available at begambleaware.org or by calling 0808 8020 133.